Thank you for your purchase. Please read this policy carefully before making your purchase.

All Sales Are Final

Due to the custom nature of our products/services, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances, including but not limited to:

• Buyer’s remorse

• Incorrect selection or purchase

• Change of mind

• Product not meeting personal expectations

By completing your purchase, you acknowledge and agree to our No Refund and No Return policy.

If you have questions about a product or need assistance before purchasing, we encourage you to contact us at 302.339.9168 or pinkdiva@thepinkdiva.com before placing your order.

Thank you for your understanding and support.

Thank you for shopping with us! Please review our shipping policy for orders shipped within the United States.

Shipping Coverage

We currently ship to addresses within the United States only, including all 50 states and U.S. territories. International shipping is not available at this time.

Processing & Delivery Time

Standard Orders: All standard (non-custom) orders are processed within 1–2 business days and shipped via Standard Shipping, which takes approximately 7–10 business days for delivery after processing.

Custom Orders: Orders that require customization or are made-to-order may take up to 3 weeks to fulfill before shipping. Once shipped, delivery via Standard Shipping will take an additional 7–10 business days..

Shipping Rates

Shipping charges will be calculated and displayed at checkout based on your order and destination.

Tracking Information

You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow up to 24 hours for tracking information to update.

Address Accuracy

Please double-check your shipping information at checkout. We are not responsible for delayed or undelivered packages due to incorrect or incomplete addresses.

Lost or Damaged Shipments

If your order is lost or arrives damaged, contact us at pinkdiva@thepinkdiva.com within 7 days of the expected delivery date so we can assist you in resolving the issue.